Local Businesses Are Working Hard… But Building Someone Else’s Empire.
The New Reality for Local Business:
→ You invest the money
→ You take all the risk
→ You do all the hard work
→ And someone else gets richer & controls your customer
That’s today’s game.
What’s Their Business Model?
Very simple.
→ Encourage locals to offer more discounts
→ Attract more customers through them
→ Own the customer
→ Control the transaction
→ Charge you forever
Every time YOUR customer orders or books through THEIR platform:
→ They take 20-40%
→ They own the customer data
→ They control the experience
→ They train your customer to never come back to you directly
Why Are Businesses Trapped?
Because the platforms make it feel easy.
→ Big network
→ Customer demand
→ “No other option” feeling
But the cost is brutal:
→ You lose control
→ You rent your own customers
→ You pay more every single year
On The Other Side… Big Brands Are Stealing Your Customers.
Why? Because they have:
→ Smart technology
→ Personalized offers
→ VIP experiences
While local businesses are stuck offering:
→ Discounts
→ Coupons
→ And praying for repeat business
The Future Looks Even Scarier.
→ Local businesses won’t work for themselves anymore
→ They’ll work for platforms
→ Customers will only chase deals
→ Loyalty will die
→ Quality will drop
→ It’s a slow death spiral
Few big brands will win everything.
Everyone else will struggle to survive.
What Happens Next?
→ Every new platform squeezes more profits from local
→ Customers become deal hunters, not loyal fans
→ Locals cut corners to survive
→ Service drops, quality drops
→ Big brands win trust
→ Local businesses lose financing, lose value, lose customers
Unethical practices will rise.
It becomes a race to the bottom.
The Big Question:
Who’s Really Winning Here?
→ The platform becomes the brand.
→ The local business becomes invisible